The test page confirms that I can connect, but the software still won't activate: (see setting your firewall rules above), OR the activation serverĮls. is blocked by your ISP or Proxy Server - contact yourĤ. This suggests that local firewall rules for port TCP/443 are incorrect To resolve the problem contact us at quoting your IP address which can be checked at: IP (either another computer or via a proxy). If is also timing out your IP address may have beenīlocked by our firewall, you can confirm this by checking from another The test page won't load or is timing out: Please refer to the appropriate documentation.ģ. This indicates that a local firewall restriction is stopping access to on TCP port 443įirewall might be managed by your operating system or by your AntiVirus I see a message similar to "You can't access this page, contact network administrator". Try setting your modem/router to use an alternative DNS service, such as Google DNS or OpenDNS: - OS specific instructionsĢ. In turn might have DNS problems or restrictions). Not found, there might be a problem with your DNS service, or yourĬomputer might be connecting to the internet via a Proxy server (which If the connection is working but the test page is (specific to your computer/network/internet service). The server cannot be found it's likely that the problem is ‘local' Work hard to ensure that the licensing server is always accessible. I see a message similar to "404 - Server not found". Test page will confirm whether or not your computer is allowed toĬommunicate with the licensing server, connecting through port TCP/443.ġ.
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